Legal & policies.

Privacy Policy

How Okommerce and Royex Technologies handle personal data.

Because Okommerce is self-hosted, the operator of each Okommerce installation is the data controller for the customer and order data it holds. Royex Technologies processes personal data only where it provides hosted services, support or the demo environment.

What we collect

• Contact details you submit through forms (name, email, company).
• Account information for the community forum.
• Standard technical logs for the marketing site and demo.

How we use it

• To respond to enquiries and arrange demos.
• To operate the community and notify you about your activity.
• To send product updates where you have opted in.

You can request access to, correction of, or deletion of your data by emailing info@royex.net.

Terms of Service

By accessing this website and the Okommerce demo and community services you agree to use them lawfully and not to disrupt, reverse-engineer hosted infrastructure, or misuse other members' data. The Community Edition software is licensed separately under the MIT License (below).

Acceptable use

• No spam, abuse, or unlawful content in the community.
• No attempts to breach security or access data you are not authorised to.
• Content you post may be moderated or removed.

Services are provided “as is” for the marketing site, demo and community. Production support is governed by your Enterprise agreement.

Data Processing Addendum

Where Royex Technologies processes personal data on your behalf (for example, hosted or managed Enterprise services), a Data Processing Addendum governs that processing. It sets out the subject matter, duration, nature and purpose of processing, the types of data and categories of data subjects, and the security measures applied.

Subprocessors & transfers

Any subprocessors are disclosed and bound by equivalent obligations. For GCC customers, data residency options keep data within your chosen region. Request the current DPA and subprocessor list from info@royex.net.

MIT License — Community Edition

The Okommerce Community Edition is released under the MIT License:

Copyright (c) 2026 Royex Technologies

Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE.

Enterprise EULA

The Okommerce Enterprise Edition is licensed, not sold, under a commercial End-User License Agreement between you and Royex Technologies. Key points:

• Enterprise modules and the agent framework are licensed for your organisation's use while your license is active.
• You retain ownership of your data and your customisations; you self-host on infrastructure you control.
• Support, SLA, uptime targets and implementation scope are defined in your order form and the agreement.
• Redistribution of Enterprise-only components is not permitted.

The full EULA is provided with your Enterprise agreement. Questions? info@royex.net.