the version your cfo will sign off on.
everything in community, plus 4 more product types, full CRM, marketing automation, customer support with AI chatbot & whatsapp, the headless storefront SDK, third-party ERP integrations, all 8 AI agents, the approvals engine, multi-country operations, and high-availability hosting.
sell anything.
literally.
enterprise unlocks all six product types — physical, service, quotation, digital, subscription, rental/access. one platform, every commerce model.
ships from a warehouse. has SKU, weight, inventory.
customer books a date. team gets assigned.
no fixed price. customer requests, you quote back.
file delivered after payment. one-time download link.
recurring billing. weekly, monthly, yearly cycles.
booked for a date range. asset calendar & conflicts.
4 modules
community doesn't ship.
these modules are the operations backbone for businesses that have outgrown community. crm, marketing, support, and approvals — all integrated, all permission-aware, all logged.
EE CRM
leads, pipeline, deals, follow-ups, territories, conversion attribution. lead qualifier agent (also EE) drives the top of the funnel.
EE Online Marketing
discount engine, abandoned cart recovery, email/SMS automations, segment campaigns, A/B testing, UTM & attribution tracking.
EE Customer Support
tickets with SLA, AI chatbot trained on your products, WhatsApp Business integration, customer self-service portal, CSAT surveys.
EE Approvals
configurable multi-step approval flows. refunds over X need finance + country head sign-off. SLA timers, audit log, AI training feedback loop.
the moat.
six more agents.
community ships AI Assistant + Copywriter. enterprise unlocks the six specialized agents that watch your operations 24/7 and earn their license fee in their first month.
- ✓Fraud Detector — scores every order in milliseconds against velocity, geo, BIN, and behavioral signals.
- ✓Inventory Watchdog — predicts stockouts, drafts POs, alerts before customers see ‘out of stock.’
- ✓Support Concierge — drafts ticket replies in your tone, handles refunds, escalates ambiguity.
- ✓Lead Qualifier — scores inbound leads against your ICP, routes hot leads, drops cold ones.
- ✓Email Concierge — triages your inbox, drafts replies linked to orders/customers.
- ✓Auditor — watches every action for compliance breaches, flags policy violations.
community already includes AI Assistant (your in-admin copilot) and Copywriter (bilingual product copy). enterprise adds the six above, plus the build-your-own agent framework for custom agents trained on your data.
multi-country.
millions of entries.
enterprise is engineered for the operational scale most regional retailers actually have — multi-country, high-volume, integrated with the rest of your enterprise stack.
multi-country operations
country › head office › branch › warehouse hierarchy built into the data model. uae + ksa + qatar + kuwait + bahrain + oman, all under one admin, hard-walled by scope.
high-availability deployment
active-active cluster mode with load balancing, distributed cache, and automatic failover. tested at millions of entries per day on a single deployment.
third-party ERP integration
pre-built connectors for SAP Business One, Sage, Tally, Zoho, and QuickBooks. inventory, finance, and customer data sync both ways.
headless storefront SDK
react, vue, next.js, nuxt, astro — build your own storefront against the okommerce API. the SDK handles auth, cart, checkout, and customer state.
we deploy. we maintain.
you ship orders.
enterprise includes implementation, training, and ongoing support from the team that built the platform. dubai-based, gcc-aware, no offshore handoffs.
implementation
$12K one-time setup includes architecture design, deployment, data migration from your current platform, configuration, and team training.
SLA support
$5K/year covers 24/7 SLA, dedicated success manager, priority bug fixes, and quarterly business reviews.
hosting your way
deploy on-prem, on okommerce cloud, or on your own AWS/Azure. we support all three. your data stays where you want it.
see it in action.
book a 30-minute walkthrough with a Royex consultant. we'll show you how the AI agents work, walk through the approvals engine, and demo the headless SDK.