Product Type: Physical
A Physical product is a tangible good — something picked, packed, and physically delivered.
What defines a Physical product and what does it require?
A Physical product is a tangible good — something picked, packed, and physically delivered.
What is the typical lifecycle of a Physical order (cart → fulfillment → delivery → delivered)?
A physical order flows through four stages.
How does stock decrement when a Physical order is placed?
When a physical order is placed, the system decrements the relevant per-branch stock for the purchased product (and variant).
How is a Physical product fulfilled across branches/warehouses?
In a multi-branch or multi-vendor deployment, the catalogue is shared but stock lives per branch, so a physical order is fulfilled by the branch (or branches) that holds the stock.
How do returns work for Physical products?
After receiving a physical product, a customer can submit a refund/return request.