Product Type: Rental / Access
A Rental/Access product grants time-bound use of an item or access, with a start and end date, rather than transferring ownership — equipment hire,…
What defines a Rental/Access product?
A Rental/Access product grants time-bound use of an item or access, with a start and end date, rather than transferring ownership — equipment hire, venue/asset booking, time-limited access.
How are min/max rental days and deposits configured?
RentalDetail configures the rental terms: a minimum and maximum rental duration (min/max days) and a deposit amount.
How does the cart capture a rental window?
When a rental product is added to the cart, the cart captures the rental window — the start and end dates of the hire — which then carries onto the order line (the line stores the scheduled…
How is a return recorded and what outcomes exist (OnTime, Late, Damaged, NotReturned)?
When a rented item comes back, an operator records the return from the Rental Returns area (MarkReturned), choosing an outcome: OnTime, Late, Damaged, or NotReturned.
How do late fees, damage charges, and deposit handling work?
The return outcome drives the money.
How are overdue rentals escalated?
Rentals that pass their due date without being returned are surfaced as overdue (the Rental Returns area lists active and overdue rentals) and escalated: reminders, late fees, and…