WhatsApp & Chat Commerce
WhatsApp integration enables full conversational ordering: inbound WhatsApp messages drive the AI agents, which can answer product questions, assemble…
How does WhatsApp integration enable full conversational ordering?
WhatsApp integration enables full conversational ordering: inbound WhatsApp messages drive the AI agents, which can answer product questions, assemble an order in the chat, and send a payment…
How does a customer place a full order via WhatsApp and pay via a link?
A customer chats with the pre-sales agent on WhatsApp, the agent helps them choose products and builds the full order, then sends a simple payment link; the customer pays via the link and…
How is the website chatbot embedded (copy-paste JavaScript snippet)?
The website chatbot is embedded by copying a simple JavaScript snippet from the system and pasting it into your website — no complex integration.
How does AI + human work in one WhatsApp thread without losing context?
In a WhatsApp thread, the AI and a human operate on the same conversation — a human can monitor, join, and take over, and the context is preserved throughout, so the customer experiences…
How does shopping inside the chat work, including RTL Arabic?
Shopping inside chat works through the conversational flow — the agent presents products, takes the customer's choices, builds the order, and sends a payment link — and because the platform is…
How does abandoned-cart recovery via chat work?
Abandoned carts can be recovered via chat: because carts persist and the marketing/CRM tooling can trigger reminders, a customer who left items behind can be re-engaged through a…
How is WhatsApp connected (Twilio or Meta/Facebook account)?
WhatsApp is connected either via Twilio or directly via a Meta (Facebook) account — both paths are supported.