Wallet & Store Credit
The wallet is a store-credit balance held per customer, recorded as a ledger of entries (credits and redemptions) in the customer's chosen currency.
What is the wallet system and when is it used?
The wallet is a store-credit balance held per customer, recorded as a ledger of entries (credits and redemptions) in the customer's chosen currency.
How are refunds issued to a wallet instead of a card?
A refund can be issued to the wallet as store credit rather than reversed to the original card — the refund posts a credit entry to the customer's wallet ledger.
How is wallet balance redeemed at checkout?
At checkout a customer can redeem their wallet balance against the order total, the same way a coupon or loyalty points apply — the redemption posts a debit entry to the wallet ledger and…
How is the wallet ledger reconciled?
The wallet is a full ledger — every credit (refund, adjustment) and every redemption is an entry with its amount, reference, note, and timestamp — so the balance is always the sum of its…