How are notifications targeted to customers or staff?

Each notification is targeted — the admin defines whether it goes to customers or to admin/staff people, and to whom specifically. So a notification can be aimed at the right audience: a customer announcement, or an internal alert to staff. Targeting means notifications aren't blunt broadcasts; the admin controls precisely who receives each one, which keeps communications relevant and…

Each notification is targeted — the admin defines whether it goes to customers or to admin/staff people, and to whom specifically. So a notification can be aimed at the right audience: a customer announcement, or an internal alert to staff. Targeting means notifications aren't blunt broadcasts; the admin controls precisely who receives each one, which keeps communications relevant and avoids spamming the wrong group.