How do status changes drive notifications and KPIs?
Status is the engine of automation. When an item's status changes, it can drive notifications (telling the customer or staff what just happened and what's next) and feed KPIs (how long things sit in each state, how fast fulfilment moves). Because each change is a meaningful event, the system can react to it rather than relying on manual prompts. This is why statuses being well-defined…
Status is the engine of automation. When an item's status changes, it can drive notifications (telling the customer or staff what just happened and what's next) and feed KPIs (how long things sit in each state, how fast fulfilment moves). Because each change is a meaningful event, the system can react to it rather than relying on manual prompts. This is why statuses being well-defined matters: they're not just labels, they're the triggers that move work forward and the measurements that reveal how the operation is performing.