How does a customer submit a quote request?

From the storefront, a customer submits a QuoteRequest for quote-type products — specifying the item(s) and quantities they want quoted, with an optional note. This creates a quote request record (with its own number and a Requested status) and a line per item. It's the quotation equivalent of placing an order, except no price is committed yet — it opens a negotiation that staff will…

From the storefront, a customer submits a QuoteRequest for quote-type products — specifying the item(s) and quantities they want quoted, with an optional note. This creates a quote request record (with its own number and a Requested status) and a line per item. It's the quotation equivalent of placing an order, except no price is committed yet — it opens a negotiation that staff will respond to. The customer can then track and continue the request from their account.