What defines a Quotation product and when is it used (B2B/RFQ)?

A Quotation product is one where the price is negotiated before a formal order exists — the customer requests a quote, staff respond with an offer, the two sides may go back and forth, and only on acceptance does it become a real order. It suits B2B, wholesale, bulk, bespoke, or high-value items where a fixed shelf price doesn't apply and a request-for-quote (RFQ) is the norm. Rather than…

A Quotation product is one where the price is negotiated before a formal order exists — the customer requests a quote, staff respond with an offer, the two sides may go back and forth, and only on acceptance does it become a real order. It suits B2B, wholesale, bulk, bespoke, or high-value items where a fixed shelf price doesn't apply and a request-for-quote (RFQ) is the norm. Rather than an "Add to cart / Buy now" button, a quotation product offers a "Request a quote" flow, and the whole negotiation is tracked in the system.