Orders & Order Lifecycle

How does the Orders board and order detail view work?

The admin's Orders board lists and filters/searches orders, giving operators a working view of what's in flight. Opening an order shows its full detail: the lines, the fulfilment(s) and their statuses, the payment state, the status history, and the customer. From here operators act — advance status, mark paid, cancel a line or the order. The board is the operational worklist; the…

The admin's Orders board lists and filters/searches orders, giving operators a working view of what's in flight. Opening an order shows its full detail: the lines, the fulfilment(s) and their statuses, the payment state, the status history, and the customer. From here operators act — advance status, mark paid, cancel a line or the order. The board is the operational worklist; the detail view is where an individual order is understood and managed end to end.