Vendors, Branches & Multi-vendor

What is the difference between single-vendor and multi-vendor mode?

In single-vendor mode the whole store is one business: every order flows into one central place where all orders and their internal details are visible. In multi-vendor mode, multiple branches or vendors operate within the same store — a customer first selects a nearby branch (for example, the closest grocery shop) and then orders from it, and each branch sees only its own incoming…

In single-vendor mode the whole store is one business: every order flows into one central place where all orders and their internal details are visible. In multi-vendor mode, multiple branches or vendors operate within the same store — a customer first selects a nearby branch (for example, the closest grocery shop) and then orders from it, and each branch sees only its own incoming orders. The mode is chosen at setup and changes order routing and settlement behaviour platform-wide. Single-vendor suits a shop running its own operation; multi-vendor suits marketplaces and chains where distinct sellers or locations each handle their own orders.