What payment states exist (Pending, Paid, COD, Failed, Refunded)?

An order's payment state is one of: Pending (awaiting payment), Paid (received), COD (cash on delivery, to be collected), Failed (payment attempt failed), or Refunded (money returned). These states drive behaviour throughout — fulfilment won't pack an unpaid non-COD order, settlement and loyalty fire on Paid, and so on. A clear, small set of states keeps the money status of…

An order's payment state is one of: Pending (awaiting payment), Paid (received), COD (cash on delivery, to be collected), Failed (payment attempt failed), or Refunded (money returned). These states drive behaviour throughout — fulfilment won't pack an unpaid non-COD order, settlement and loyalty fire on Paid, and so on. A clear, small set of states keeps the money status of every order unambiguous to staff and to the automation that reacts to it.