How are delivery agents assigned to zones (one or many per zone)?

Delivery agents (drivers) are assigned to zones, and the relationship is flexible — one driver can cover a zone, or many drivers can share a zone, and a driver can cover multiple zones. This driver-to-zone mapping is what lets the system route an incoming order to the right people: when an order falls in a zone, its candidate drivers are those assigned to that zone. Assigning multiple…

Delivery agents (drivers) are assigned to zones, and the relationship is flexible — one driver can cover a zone, or many drivers can share a zone, and a driver can cover multiple zones. This driver-to-zone mapping is what lets the system route an incoming order to the right people: when an order falls in a zone, its candidate drivers are those assigned to that zone. Assigning multiple drivers to busy zones and sharing drivers across quiet ones lets operations match staffing to demand.