How are fragile/cold-chain/special-handling items flagged?

Items needing special handling — fragile, cold-chain, or otherwise — are flagged on the pick list and at the packaging step, so staff know to handle them appropriately (extra protection, refrigeration, careful packing). Surfacing the requirement right where the work happens prevents mistakes that would otherwise only show up as damaged or spoiled goods on arrival. It's handling…

Items needing special handling — fragile, cold-chain, or otherwise — are flagged on the pick list and at the packaging step, so staff know to handle them appropriately (extra protection, refrigeration, careful packing). Surfacing the requirement right where the work happens prevents mistakes that would otherwise only show up as damaged or spoiled goods on arrival. It's handling instructions delivered at the moment of action.