Product Type: Subscription

How do subscription refunds and proration work?

Subscription refunds are handled per policy, commonly by prorating or refunding the current cycle — for example refunding the unused portion of a period on cancellation, or the whole current cycle in defined cases. Because the subscription is modeled as discrete cycles, the system can reason about which period a refund concerns and compute the prorated amount. As with other refunds,…

Subscription refunds are handled per policy, commonly by prorating or refunding the current cycle — for example refunding the unused portion of a period on cancellation, or the whole current cycle in defined cases. Because the subscription is modeled as discrete cycles, the system can reason about which period a refund concerns and compute the prorated amount. As with other refunds, the money can return to the original method, wallet, or points per policy, and the subscription's status/access updates accordingly.