How does the per-channel template builder work?

Each channel has its own template builder — email, WhatsApp, and SMS templates are authored appropriately for their medium (email supports richer layout; SMS is short text; WhatsApp its own format). A campaign uses a template for its channel, with the content (subject where relevant, and body) defined there. Per-channel templates mean messages are crafted for how each channel actually…

Each channel has its own template builder — email, WhatsApp, and SMS templates are authored appropriately for their medium (email supports richer layout; SMS is short text; WhatsApp its own format). A campaign uses a template for its channel, with the content (subject where relevant, and body) defined there. Per-channel templates mean messages are crafted for how each channel actually renders and behaves, rather than forcing one format across all three.