How is a partial delivery (customer accepts some items) recorded?

If a customer accepts only some items, the delivery records what was accepted vs returned, and a partial refund is issued for the returned items. So a delivery isn't all-or-nothing — the driver can record that the customer took three of five items, and the system handles the money for the two that came back. This reflects real doorstep decisions and keeps the order, delivery, and…

If a customer accepts only some items, the delivery records what was accepted vs returned, and a partial refund is issued for the returned items. So a delivery isn't all-or-nothing — the driver can record that the customer took three of five items, and the system handles the money for the two that came back. This reflects real doorstep decisions and keeps the order, delivery, and refund records accurate to what actually changed hands.