How does WhatsApp integration enable full conversational ordering?

WhatsApp integration enables full conversational ordering: inbound WhatsApp messages drive the AI agents, which can answer product questions, assemble an order in the chat, and send a payment link — so a customer can discover, decide, and buy entirely within a WhatsApp conversation. The integration receives messages via a webhook and routes them to the configured agent. This turns WhatsApp…

WhatsApp integration enables full conversational ordering: inbound WhatsApp messages drive the AI agents, which can answer product questions, assemble an order in the chat, and send a payment link — so a customer can discover, decide, and buy entirely within a WhatsApp conversation. The integration receives messages via a webhook and routes them to the configured agent. This turns WhatsApp from a support channel into a genuine sales channel, meeting customers in the app they already use daily.