How does shopping inside the chat work, including RTL Arabic?
Shopping inside chat works through the conversational flow — the agent presents products, takes the customer's choices, builds the order, and sends a payment link — and because the platform is fully multilingual with right-to-left support, this works in Arabic (RTL) as naturally as in English. So an Arabic-speaking customer can converse, shop, and pay in their language with correct…
Shopping inside chat works through the conversational flow — the agent presents products, takes the customer's choices, builds the order, and sends a payment link — and because the platform is fully multilingual with right-to-left support, this works in Arabic (RTL) as naturally as in English. So an Arabic-speaking customer can converse, shop, and pay in their language with correct right-to-left rendering. Chat commerce isn't an English-only feature; it inherits the platform's localization.