How does a customer place a full order via WhatsApp and pay via a link?

A customer chats with the pre-sales agent on WhatsApp, the agent helps them choose products and builds the full order, then sends a simple payment link; the customer pays via the link and the order is confirmed. The whole flow — selection to payment — happens in the conversation, with payment handled by a link rather than asking for card details in chat. This conversational checkout is…

A customer chats with the pre-sales agent on WhatsApp, the agent helps them choose products and builds the full order, then sends a simple payment link; the customer pays via the link and the order is confirmed. The whole flow — selection to payment — happens in the conversation, with payment handled by a link rather than asking for card details in chat. This conversational checkout is especially powerful in markets where WhatsApp is the dominant commerce channel.