COD, Payment Collection & Reconciliation

How does the driver know the total to collect, amount already paid, and method?

For each COD job the driver is shown exactly what they need: the total to collect, how much is already paid, and the collection method (cash, card, or mixed). The delivery job carries these amounts, so the driver never has to guess or calculate at the door. This precision matters because partial prepayment, mixed methods, and full COD all look different, and giving the driver the…

For each COD job the driver is shown exactly what they need: the total to collect, how much is already paid, and the collection method (cash, card, or mixed). The delivery job carries these amounts, so the driver never has to guess or calculate at the door. This precision matters because partial prepayment, mixed methods, and full COD all look different, and giving the driver the exact figure prevents collection errors and disputes.