COD, Payment Collection & Reconciliation

How is a mixed payment (part prepaid, part on delivery) shown to the driver?

For a mixed payment — part prepaid online, part due on delivery — the driver is shown the exact balance to collect and the method, not the full order value. So if a customer paid half online, the driver collects only the remaining half, by the indicated method. Showing the precise outstanding balance prevents over- or under-collection and makes mixed-payment orders as simple at the…

For a mixed payment — part prepaid online, part due on delivery — the driver is shown the exact balance to collect and the method, not the full order value. So if a customer paid half online, the driver collects only the remaining half, by the indicated method. Showing the precise outstanding balance prevents over- or under-collection and makes mixed-payment orders as simple at the door as full-COD ones.