What happens when a customer pays a different amount than expected?

If a customer pays a different amount than expected, the discrepancy is flagged in reconciliation and requires resolution. The driver records what was actually collected, and the mismatch between expected and collected surfaces rather than being quietly absorbed. This protects against both shortfalls and overpayments, giving operations a clear list of discrepancies to investigate…

If a customer pays a different amount than expected, the discrepancy is flagged in reconciliation and requires resolution. The driver records what was actually collected, and the mismatch between expected and collected surfaces rather than being quietly absorbed. This protects against both shortfalls and overpayments, giving operations a clear list of discrepancies to investigate and settle rather than a silently wrong cash position.