Can multiple agents with different roles run at once? How are they configured?

Yes — multiple agents with different roles can run simultaneously, each configured independently with its own name, role (pre-sales or after-sales), system prompt/knowledge, model, and order-placing permission. So a deployment might run a sales agent on WhatsApp and a support agent on the website chat, each specialized. Configuration is per agent in the admin, which means you can add,…

Yes — multiple agents with different roles can run simultaneously, each configured independently with its own name, role (pre-sales or after-sales), system prompt/knowledge, model, and order-placing permission. So a deployment might run a sales agent on WhatsApp and a support agent on the website chat, each specialized. Configuration is per agent in the admin, which means you can add, tune, enable, or disable agents as your support strategy evolves.